If your not always at home on week days to take delivery of your furniture not to worry we can always deliver to your neighbour, friend or even your work place, all we need is someone there to be able to sign for acceptance of the delivery. At the point of ordering fill out the details online of an alternative delivery address and send us an email to firstname.lastname@example.org.
Because our customers mean so much to us our DELIVERY is FREE as standard to the UK mainland, unfortunately there are some areas where we can’t offer this, in the case that you do live in one of these areas: Isle of Man, Isle of Wight, Highlands and Scottish Islands, and Northern Ireland, just select your area at the checkout and this will calculate your delivery charge. Also and this does make us a bit sad: next day deliveries is also not available to these areas.
Unfortunately, we do get charged extra to deliver to the Channel Islands, if you do like an item and want to buy it from us, it’s no problem just sent us an email to email@example.com and we will provide you with a delivery price.
We sadly do not ship to Southern Ireland.
Deliveries can only be made within the UK, we do not ship outside of the UK.
Normal shipping time it’s from 2-3 business days on small items and 7-10 business days in large items. Please note sometimes the shipping can take a bit longer due to different reasons that are down to individual carriers.
Saturday delivery is available for an additional £15.00 in some items (Please note that this is only available on products with standard 1-2 day delivery). The Saturday delivery isn’t available as yet on larger items on a 7-10 day delivery time.
Please note: For some of our larger products, please be aware that if the carrier arranges a delivery time slot with customer and the customer is not in at the point of delivery as arranged then the cost of re-delivering will be charged to the customer. Our Free delivery policy is strictly two delivery attempt only. The cost of re-delivery is £45.00.
Due to the size and value of the products that we sell it is important that you check your package has been delivered undamaged before signing for the delivery, it’s easy just open the box in front of the driver and check inside for any damage. He will wait, we’ve had a word! If you find there is some damage, you can either refuse the delivery from the driver or just sign the driver’s paperwork as DAMAGED and then it won’t cause any delays in getting a replacement out to you! As we wouldn’t want that! Then just give us a call and we will have a replacement sent out to you and we will sort out all the hassle.
On all of our ranges, additional delivery costs will be incurred as below:
Mainland Scotland : £30 inc VAT
Scotish Highlands: £45 inc VAT
Isle of Wight : £70 inc vat
Scottish off shore : Contact for a cost
Northern Ireland: Contact for a cost
Republic of Ireland: Contact for a cost